Established in 1982, Westgate Resorts has become one of the leading players in the timeshare and resort industry. With a portfolio of 28 resorts spanning across the United States, it offers a wide variety of vacation experiences for its customers. However, like any other business entity, Westgate Resorts has had its fair share of praise and criticism. This article aims to provide an unbiased explanation on their ratings and what they truly mean.
When you look at various review platforms such as TripAdvisor or Yelp, you will notice that Westgate Resorts’ ratings vary significantly. Some guests rate them highly, often giving five-star reviews based on their exceptional customer service, well-maintained facilities and convenient locations. These positive reviews typically highlight the company’s commitment to providing enjoyable vacation experiences through spacious accommodations equipped with modern amenities.
On the other hand, there are also less favorable reviews which pull down the overall rating of Westgate resorts ratings. Common complaints revolve around hidden fees not clearly stated during booking process or upon check-in; poor maintenance resulting in cleanliness issues; and difficulties experienced during cancellation or modification processes.
It is important to remember that each guest’s experience is subjective – what may be satisfactory for some might not meet others’ expectations. Therefore these ratings should be taken as a guide rather than an absolute measure of what every stay at a Westgate Resort will entail.
The Better Business Bureau (BBB), a non-profit organization aimed at advancing marketplace trust, gives Westgate Resorts an A- rating – one notch below their highest grade – indicating generally positive feedback from consumers but acknowledging some past disputes.
In terms of financial stability and credibility within the industry itself, Dun & Bradstreet – a renowned credit agency – rates Westgate Resorts with a score between 80-89 out of 100 which signifies low risk for investors or partners dealing with this company financially.
To conclude: while negative feedback cannot be disregarded completely when considering staying at one of the Westgate Resorts, it is essential to balance these with the positive reviews and industry ratings. Remember each review represents an individual experience which may not be representative of the majority. Moreover, Westgate Resorts’ long-standing presence in the industry and its credibility among financial institutions further solidify its reputation.
It is always recommended for potential guests to do their own research by reading multiple reviews across different platforms, checking out photos posted by previous guests and getting in touch directly with the resort for any clarifications before making a booking decision. This comprehensive approach will enable one to get a realistic picture of what to expect from their stay at Westgate Resorts.